Single most overlooked item in all of the pseudo-UX blabber out there. Thanks for bringing this up.

Therefore, we should estimate our frustration cost carefully, removing these “no-go” users from our estimates. However, we may find it difficult to predict the percentage of visitors accurately without knowing …
The Cost of Frustration
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Jared M. Spool
Carlos Pires
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1 min read·
Jul 7, 2017
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Single most overlooked item in all of the pseudo-UX blabber out there. Thanks for bringing this up.
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Written by Carlos Pires91 Followers
·97 Following
Designer / Developer / Much more
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